dxw Glossary

Glossary · List of acronyms

<h2 id='top'>Glossary</h2> <a class='letter' href='#letter-a' title='Go to letter A'>A</a> <a class='letter' href='#letter-b' title='Go to letter B'>B</a> <a class='letter' href='#letter-c' title='Go to letter C'>C</a> <a class='letter' href='#letter-d' title='Go to letter D'>D</a> <a class='letter' href='#letter-e' title='Go to letter E'>E</a> <a class='letter' href='#letter-f' title='Go to letter F'>F</a> <a class='letter' href='#letter-g' title='Go to letter G'>G</a> <a class='letter' href='#letter-h' title='Go to letter H'>H</a> <a class='letter' href='#letter-i' title='Go to letter I'>I</a> <a class='letter' href='#letter-j' title='Go to letter J'>J</a> <a class='letter' href='#letter-k' title='Go to letter K'>K</a> <a class='letter' href='#letter-l' title='Go to letter L'>L</a> <a class='letter' href='#letter-m' title='Go to letter M'>M</a> <a class='letter' href='#letter-n' title='Go to letter N'>N</a> <a class='letter' href='#letter-o' title='Go to letter O'>O</a> <a class='letter' href='#letter-p' title='Go to letter P'>P</a> <a class='letter' href='#letter-q' title='Go to letter Q'>Q</a> <a class='letter' href='#letter-r' title='Go to letter R'>R</a> <a class='letter' href='#letter-s' title='Go to letter S'>S</a> <a class='letter' href='#letter-t' title='Go to letter T'>T</a> <a class='letter' href='#letter-u' title='Go to letter U'>U</a> <a class='letter' href='#letter-v' title='Go to letter V'>V</a> <a class='letter' href='#letter-w' title='Go to letter W'>W</a> <hr> <h3 id='letter-a'>A</h3> <dl class='glossary'> <dt id='entry-accessibility'>Accessibility</dt> <dd> aka a11y Accessibility is the practice of making your websites usable by as many people as possible. We traditionally think of this as being about people with disabilities, but the practice of making sites accessible also benefits other groups such as those using mobile devices, or those with slow network connections. </dd> <dt id='entry-agile-delivery'>Agile Delivery</dt> <dd> is an iterative approach to software delivery in which teams build software incrementally at the beginning of a project rather than ship it at once upon completion. </dd> <dt id='entry-alpha'>Alpha</dt> <dd> is the first part of an agile project where you can start to prototype. At the end of Alpha, you should be able to create something that meets the users' needs and is cost-effective. </dd> <dt id='entry-architectural-decision-records'>Architectural Decision Records</dt> <dd> aka ADR An Architectural Decision Record (ADR) captures a single Architectural Decision, such as often done when writing personal notes or meeting minutes; the collection of ADRs created and maintained in a project constitute its decision log. </dd> <dt id='entry-arctic-office'>Arctic Office</dt> <dd> aka AO The Arctic Office is funded by the Natural Environment Research Council (NERC) and hosted at British Antarctic Survey (BAS). It is tasked with supporting UK research in the high north; providing advice to policy makers; and developing international scientific cooperation across all aspects of Arctic Research. It does this through improving communication and connections; ensuring better representation and engagement; and delivering new research opportunities. It also incorporates the management of the UK Arctic Research Station at Ny-Ålesund on Svalbard. </dd> <dt id='entry-armed-forces-covenant--day'>Armed Forces Covenant / Day</dt> <dd> aka AFC, AFD Armed Forces Day takes place on the last Saturday each June. In 2020, it will take place on Saturday 27 June. Armed Forces Day celebrations begin on Monday 22 June when the Armed Forces Day flag is raised on buildings and famous landmarks around the country. </dd> <dt id='entry-arms-length-bodies'>Arms Length Bodies</dt> <dd> aka ALB ALB covers a wide range of public bodies, including non-ministerial departments, non-departmental public bodies, executive agencies and other bodies, such as public corporations. </dd> <dt id='entry-arts---humanities-research-council'>Arts & Humanities Research Council</dt> <dd> aka AHRC </dd> <dt id='entry-attorney-generals-office'>Attorney General’s Office</dt> <dd> aka AGO The Attorney General's Office is a United Kingdom government department that supports the Attorney General and their deputy, the Solicitor General. It is sometimes referred to as the Legal Secretariat to the Law Officers. </dd> <dt id='entry-azure'>Azure</dt> <dd> Microsoft Azure, commonly referred to as Azure, is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-b'>B</h3> <dl class='glossary'> <dt id='entry-beta'>Beta</dt> <dd> is where you take the best idea and outcome from alpha and start building it and developing it for real. </dd> <dt id='entry-biotechnology-and-biological-sciences-research-council'>Biotechnology and Biological Sciences Research Council</dt> <dd> aka BBSRC </dd> <dt id='entry-boundary-commission-for-england'>Boundary Commission for England</dt> <dd> aka BCE The Boundary Commission for England (BCE) is required by the Parliamentary Constituencies Act 1986 to review the parliamentary constituencies in England every 5 years. BCE is an advisory non-departmental public body, sponsored by the Cabinet Office. </dd> <dt id='entry-british-antarctic-survey'>British Antarctic Survey</dt> <dd> aka BAS The British Antarctic Survey (BAS) is the United Kingdom's national Antarctic operation. It is part of the Natural Environment Research Council. With over 400 staff, BAS takes an active role in Antarctic affairs, operating five research stations, two ships and five aircraft in both polar regions,[2] as well as addressing key global and regional issues. This involves joint research projects with over 40 UK universities and more than 120 national and international collaborations. </dd> <dt id='entry-british-antarctic-territory'>British Antarctic Territory</dt> <dd> aka BAT The British Antarctic Territory (BAT) is a UK Overseas Territory administered in London by the Polar Regions Department of the Foreign & Commonwealth Office. The Government of the Territory has its own legislative framework and makes a range of legal and administrative appointments. </dd> <dt id='entry-british-business-bank'>British Business Bank</dt> <dd> aka BBB British Business Bank plc is a state-owned economic development bank established by the UK Government. Its aim is to increase the supply of credit to small and medium enterprises as well as providing business advice services. </dd> <dt id='entry-british-computer-society'>British Computer Society</dt> <dd> aka BCS The British Computer Society is a professional body and a learned society that represents those working in information technology and computer science, both in the United Kingdom and internationally. </dd> <dt id='entry-british-indian-overseas-territory'>British Indian Overseas Territory</dt> <dd> aka BIOT The British Indian Ocean Territory (BIOT) is a British overseas territory of the United Kingdom situated in the Indian Ocean halfway between Tanzania and Indonesia. The territory comprises the seven atolls of the Chagos Archipelago with over 1,000 individual islands – many very small – amounting to a total land area of 60 square kilometres (23 sq mi).[2] The largest and most southerly island is Diego Garcia, 27 km2 (10 sq mi), the site of a joint military facility of the United Kingdom and the United States. </dd> <dt id='entry-business-as-usual'>Business as Usual</dt> <dd> aka BAU Business as usual - the normal execution of standard functional operations within an organization - forms a possible contrast to projects or programmes which might introduce change. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-c'>C</h3> <dl class='glossary'> <dt id='entry-cabinet-office'>Cabinet Office</dt> <dd> aka CO The Cabinet Office is a department of the Government of the United Kingdom responsible for supporting the Prime Minister and Cabinet of the United Kingdom. It is composed of various units that support Cabinet committees and which co-ordinate the delivery of government objectives via other departments. </dd> <dt id='entry-care-quality-commission'>Care Quality Commission</dt> <dd> aka CQC The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England. </dd> <dt id='entry-change-advisory-board'>Change Advisory Board</dt> <dd> aka CAB A change-advisory board delivers support to a change-management team by advising on requested changes, assisting in the assessment and prioritization of changes. </dd> <dt id='entry-children-and-family-court-advisory-and-support-service'>Children and Family Court Advisory and Support Service</dt> <dd> aka Cafcass The Children and Family Court Advisory and Support Service is a non-departmental public body in England set up to promote the welfare of children and families involved in family court. </dd> <dt id='entry-citizens-advice'>Citizens Advice</dt> <dd> aka CA Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. </dd> <dt id='entry-clinical-commissioning-group'>Clinical Commissioning Group</dt> <dd> aka CCG Clinical commissioning groups are NHS organisations set up by the Health and Social Care Act 2012 to organise the delivery of NHS services in England. </dd> <dt id='entry-'>Commercial operations</dt> <dd> See <a href='#entry-commercial-team-' title='Back to top'>Commercial team </a> </dd> <dt id='entry-commercial-team-'>Commercial team </dt> <dd> aka Commercial operations The commercial team are the team that enables and encourages dxw to achieve its mission(s) and uphold its values. Such as delivering the business plan, acting as the front door for staff and clients etc. </dd> <dt id='entry-common-assessment-framework'>Common Assessment Framework</dt> <dd> aka CAF The Common Assessment Framework (CAF) is the process to identify children who have additional needs, assess needs and strengths and to provide them with a co-ordinated, multi agency support plan to meet those needs. </dd> <dt id='entry-community-business-weekend'>Community Business Weekend</dt> <dd> aka CBW Community Business Weekend is the annual open doors event that celebrates communities in England who are using business to transform where they live. </dd> <dt id='entry-consumer-council-for-water'>Consumer Council for Water</dt> <dd> aka CCW The Consumer Council for Water is a non-departmental public body whose sponsor department is Defra. CCWater is independent of both the regulator, Ofwat, and the water companies. CCWater represents the interests of water and sewerage consumers in England and Wales. </dd> <dt id='entry-continuous-delivery'>Continuous delivery</dt> <dd> Continuous delivery is a software engineering approach in which teams produce software in short cycles, ensuring that the software can be reliably released at any time and, when releasing the software, doing so manually. It aims at building, testing, and releasing software with greater speed and frequency. </dd> <dt id='entry-council-of-deans-of-health'>Council of Deans of Health</dt> <dd> aka CoDH The Council of Deans of Health represents the UK's university faculties engaged in education and research for nurses, midwives and allied health professionals. </dd> <dt id='entry-crown-commercial-service'>Crown Commercial Service</dt> <dd> aka CCS The Crown Commercial Service is an executive agency and trading fund of the Cabinet Office of the UK Government. </dd> <dt id='entry-crown-prosecution-service'>Crown Prosecution Service</dt> <dd> aka CPS The Crown Prosecution Service is the principal public agency for conducting criminal prosecutions in England and Wales. It is headed by the Director of Public Prosecutions. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-d'>D</h3> <dl class='glossary'> <dt id='entry-'>DLUHC</dt> <dd> See <a href='#entry-ministry-of-housing--communities-and-local-government' title='Back to top'>Ministry of Housing, Communities and Local Government</a> </dd> <dt id='entry-delivery-lead'>Delivery Lead</dt> <dd> aka DL, Delivery Manager Our delivery leads, manage the day to day running of our projects. Our team have experience leading digital projects and have worked on a range of discovery projects for the public and third sector. </dd> <dt id='entry-'>Delivery Manager</dt> <dd> See <a href='#entry-delivery-lead' title='Back to top'>Delivery Lead</a> </dd> <dt id='entry-department-for-business--innovation-and-skills'>Department for Business, Innovation and Skills</dt> <dd> aka BIS The Department for Business, Innovation and Skills (BIS) and the Department of Energy and Climate Change (DECC) have merged to form the Department for Business, Energy and Industrial Strategy (BEIS). </dd> <dt id='entry-department-for-communities---local-government'>Department for Communities & Local Government</dt> <dd> aka DCLG The use of this term has been deprecated. Now known as Ministry of Housing, Communities and Local Government </dd> <dt id='entry-department-for-digital--culture--media---sport'>Department for Digital, Culture, Media & Sport</dt> <dd> aka DCMS The Department for Digital, Culture, Media and Sport is a department of the United Kingdom government, with responsibility for culture and sport in England, the building of a Digital Economy, and some aspects of the media throughout the UK, such as broadcasting and internet. </dd> <dt id='entry-department-for-digital--culture--media-and-sport'>Department for Digital, Culture, Media and Sport</dt> <dd> aka DCMS The Department for Digital, Culture, Media and Sport is a department of the United Kingdom government, with responsibility for culture and sport in England, the building of a digital economy, and some aspects of the media throughout the UK, such as broadcasting and Internet. </dd> <dt id='entry-department-for-education'>Department for Education</dt> <dd> aka DfE The Department for Education is a department of Her Majesty's Government responsible for child protection, education, apprenticeships and wider skills in England. </dd> <dt id='entry-department-for-environment--food-and-rural-affairs'>Department for Environment, Food and Rural Affairs</dt> <dd> aka Defra The Department for Environment, Food and Rural Affairs is the government department responsible for environmental protection, food production and standards, agriculture, fisheries and rural communities in the United Kingdom of Great Britain and Northern Ireland. </dd> <dt id='entry-department-for-exiting-the-eu'>Department for Exiting the EU</dt> <dd> aka DExEU The Department for Exiting the European Union was the government department of the United Kingdom responsible for overseeing negotiations relating to Brexit, and establishing the future relationship between the United Kingdom and the EU. </dd> <dt id='entry-department-for-international-development'>Department for International Development</dt> <dd> aka DFID The Department for International Development (DFID) leads the UK’s work to end extreme poverty. We are tackling the global challenges of our time including poverty and disease, mass migration, insecurity and conflict. Our work is building a safer, healthier, more prosperous world for people in developing countries and in the UK too. </dd> <dt id='entry-department-for-levelling-up--housing---communities'>Department for Levelling Up, Housing & Communities</dt> <dd> aka DLUHC The UK Government department for housing, communities, local government in England and the levelling up policy. Formerly known as MHCLG. </dd> <dt id='entry-department-for-science--innovation-and-technology'>Department for Science, Innovation and Technology</dt> <dd> aka DSIT The Department for Science, Innovation and Technology (DSIT) brings together the relevant parts of the former Department for Business, Energy and Industrial Strategy and the former Department for Digital, Culture, Media and Sport. </dd> <dt id='entry-department-for-transport'>Department for Transport</dt> <dd> aka DFT The Department for Transport is the government department responsible for the English transport network and a limited number of transport matters in Scotland, Wales and Northern Ireland that have not been devolved. The department is run by the Secretary of State for Transport, currently Grant Shapps. </dd> <dt id='entry-department-for-transport'>Department for Transport</dt> <dd> aka DfT The Department for Transport is the government department responsible for the English transport network and a limited number of transport matters in Scotland, Wales and Northern Ireland that have not been devolved. The department is run by the Secretary of State for Transport, currently Grant Shapps. </dd> <dt id='entry-department-for-work-and-pensions'>Department for Work and Pensions</dt> <dd> aka DWP The Department for Work and Pensions is a British government department responsible for welfare and pension policy. It is the largest governmental department in terms of employees and budget. </dd> <dt id='entry-department-of-business--energy-and-industrial-strategy'>Department of Business, Energy and Industrial Strategy</dt> <dd> aka BEIS The Department for Business, Innovation and Skills was a ministerial department of the United Kingdom Government created on 5 June 2009 by the merger of the Department for Innovation, Universities and Skills and the Department for Business, Enterprise and Regulatory Reform. Wikipedia </dd> <dt id='entry-department-of-health-and-social-care'>Department of Health and Social Care</dt> <dd> aka DHSC The Department of Health and Social Care (DHSC) is a department of Her Majesty's Government, responsible for government policy on health and adult social care matters in England, along with a few elements of the same matters which are not otherwise devolved to the Scottish Government, Welsh Government or Northern Ireland Executive. It oversees the English National Health Service (NHS). </dd> <dt id='entry-department-of-health-and-social-care'>Department of Health and Social Care</dt> <dd> aka DHSC The Department of Health and Social Care (DHSC) is a department of Her Majesty's Government, responsible for government policy on health and adult social care matters in England, along with a few elements of the same matters which are not otherwise devolved to the Scottish Government, Welsh Government or Northern Ireland Executive. It oversees the English National Health Service (NHS). The department is led by the Secretary of State for Health and Social Care with two Ministers of State and three Parliamentary Under-Secretaries of State. </dd> <dt id='entry-department-of-international-trade'>Department of International Trade</dt> <dd> aka DIT The Department for International Trade is a United Kingdom government department responsible for striking and extending trade agreements between the United Kingdom and non EU states, as well as for encouraging foreign investment and export trade. </dd> <dt id='entry-designfront-end-developer-'>Design/front end developer </dt> <dd> aka FE The dxw design team, design and build user experiences. They are adept at working in the open with a range of tools, from pen and paper to digital, to create prototypes and visualisations to test hypotheses with users. </dd> <dt id='entry-developer--back-end-'>Developer / back end </dt> <dd> aka BE Our developers research, design, implement and manage software programs. Testing and evaluating new programs. Identifying areas for modification in existing programs and subsequently developing these modifications. Writing and implementing efficient code. </dd> <dt id='entry-digital-outcomes-and-specialists'>Digital Outcomes and Specialists</dt> <dd> aka DOS Part of the Digital Marketplace, this framework is a place to find technology or people for digital projects in the public sector. Find an individual specialist. eg a developer or user researcher. </dd> <dt id='entry-digital--data-and-technology'>Digital, Data and Technology</dt> <dd> aka DDAT Work collaboratively across government to facilitate the development of an integrated offer that helps departments attract, develop and retain the people and skills they need in digital, data and technology. </dd> <dt id='entry-disclosure---barring-service'>Disclosure & Barring Service</dt> <dd> aka DBS The Disclosure and Barring Service helps employers make safer recruitment decisions each year by processing and issuing DBS checks for England, Wales, the Channel Islands and the Isle of Man. </dd> <dt id='entry-discovery-'>Discovery </dt> <dd> is an agile project phase, to gather information to help discover the feasibility of a project, users needs, scope, and to help understand strengths and weaknesses about the service or product. </dd> <dt id='entry-driver---vehicle-standards-agency'>Driver & Vehicle Standards Agency</dt> <dd> aka DVSA The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT). It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, carries out roadside checks on drivers and vehicles, and monitors vehicle recalls. </dd> <dt id='entry-driver-and-vehicle-licensing-agency'>Driver and Vehicle Licensing Agency</dt> <dd> aka DVLA The Driver and Vehicle Licensing Agency is the organisation of the UK government responsible for maintaining a database of drivers in Great Britain and a database of vehicles for the entire United Kingdom. Its counterpart for drivers in Northern Ireland is the Driver and Vehicle Agency. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-e'>E</h3> <dl class='glossary'> <dt id='entry-east-sussex-healthcare-nhs-trust'>East Sussex Healthcare NHS Trust</dt> <dd> aka ESHT East Sussex Healthcare NHS Trust is an NHS trust which runs Conquest Hospital in St Leonards-on-Sea, Eastbourne District General Hospital, Bexhill Hospital, all in East Sussex, England. </dd> <dt id='entry-economic-and-social-research-council'>Economic and Social Research Council</dt> <dd> aka ESRC </dd> <dt id='entry-education-and-employers'>Education and Employers</dt> <dd> aka E&E Education and Employers is an independent UK-based charity launched on the 15th October 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. </dd> <dt id='entry-efficiency-and-reform-group'>Efficiency and Reform Group</dt> <dd> aka ERG The European Research Group is a research support group for those of the United Kingdom's Conservative Members of Parliament who choose to subscribe. Serving an annual average of 21 MPs including cabinet members, the group's focus is the single issue of the UK's withdrawal from the European Union. </dd> <dt id='entry-employee-ownership-trust'>Employee Ownership Trust</dt> <dd> aka EOT </dd> <dt id='entry-engineering-and-physical-sciences-research-council'>Engineering and Physical Sciences Research Council</dt> <dd> aka EPSRC </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-f'>F</h3> <dl class='glossary'> <dt id='entry-financial-conduct-authority'>Financial Conduct Authority</dt> <dd> aka FCA The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry. </dd> <dt id='entry-food-standards-authority'>Food Standards Authority</dt> <dd> aka FSA The Food Standards Agency is a non-ministerial government department of the Government of the United Kingdom. It is responsible for protecting public health in relation to food in England, Wales and Northern Ireland. It is led by a board appointed to act in the public interest. </dd> <dt id='entry-foreign-and-commonwealth-office'>Foreign and Commonwealth Office</dt> <dd> aka FCO The Foreign and Commonwealth Office, commonly called the Foreign Office, or British Foreign Office, is a department of the Government of the United Kingdom. </dd> <dt id='entry-foreign-and-commonwealth-office'>Foreign and Commonwealth Office</dt> <dd> aka FCO The Foreign and Commonwealth Office (FCO), commonly called the Foreign Office (which was the formal name of its predecessor until 1968), or British Foreign Office, is a department of the Government of the United Kingdom. </dd> <dt id='entry-foreign--commonwealth---development-office'>Foreign, Commonwealth & Development Office</dt> <dd> aka FCDO </dd> <dt id='entry-freedom-of-information'>Freedom of Information</dt> <dd> aka FoI </dd> <dt id='entry-full-business-case'>Full Business Case</dt> <dd> aka FBC </dd> <dt id='entry-full-time-equivalent'>Full-time Equivalent</dt> <dd> aka FTE An FTE is the hours worked by one employee on a full-time basis. The concept is used to convert the hours worked by several part-time employees into the hours worked by full-time employees. On an annual basis, an FTE is considered to be 2,080 hours, which is calculated as: 8 hours per day. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-g'>G</h3> <dl class='glossary'> <dt id='entry-'>GOV.UK PaaS</dt> <dd> See <a href='#entry-gov-uk-platform-as-a-service' title='Back to top'>GOV.UK Platform as a Service</a> </dd> <dt id='entry-gov-uk-platform-as-a-service'>GOV.UK Platform as a Service</dt> <dd> aka GPaaS, GOV.UK PaaS GOV.UK Platform as a Service (PaaS) is a cloud-hosting platform built by the Government Digital Service (GDS). GOV.UK PaaS manages the deployment of your apps, services and background tasks so you don't need to hire people with specialist cloud skills. </dd> <dt id='entry-general-optical-council'>General Optical Council</dt> <dd> aka GOC The General Optical Council are an organisation which regulates optical professionals in the United Kingdom. They set standards, hold a register, quality assure education and investigate complaints. They regulate: Optometrists. Dispensing opticians. </dd> <dt id='entry-general-osteopathic-council'>General Osteopathic Council</dt> <dd> aka GOsC The General Osteopathic Council (GOsC) regulates the practice of osteopathy in the United Kingdom. By law, osteopaths must be registered with the GOsC in order to practise in the UK. The over-arching objective of the GOsC is the protection of the public. </dd> <dt id='entry-global-intelligence-security-forum'>Global Intelligence Security Forum</dt> <dd> aka GISF The Global Intelligence Forum is an annual conference dedicated to exploring best practices in intelligence analysis. The conference takes place in Dungarvan, Ireland, the sister city of Erie, Pennsylvania, home of Mercyhurst College, the Mercyhurst College Institute for Intelligence Studies, and the Center for Intelligence Research Analysis and Training (CIRAT). </dd> <dt id='entry-government-digital-service'>Government Digital Service</dt> <dd> aka GDS GDS is a unit of the Government of the United Kingdom's Cabinet Office tasked with transforming the provision of online public services. </dd> <dt id='entry-government-legal-department'>Government Legal Department</dt> <dd> aka GLD The Government Legal Department (previously called the Treasury Solicitor's Department) is the largest in-house legal organisation in the United Kingdom's Government Legal Service. The Department is headed by the Treasury Solicitor. ... The department is a non-ministerial government department and executive agency. </dd> <dt id='entry-government-legal-service'>Government Legal Service</dt> <dd> aka GLS General Logistics Systems B.V., often shortened to GLS, is a British-owned logistics company based in Amsterdam, Netherlands. It was founded in 1999 and is a subsidiary of the Royal Mail. </dd> <dt id='entry-government-secure-intranet'>Government Secure Intranet</dt> <dd> aka GSI </dd> <dt id='entry-government-statistical-service'>Government Statistical Service</dt> <dd> aka GSS The Government Statistical Service is the community of all civil servants in the United Kingdom who work in the collection, production and communication of official statistics. It includes not only statisticians, but also economists, social researchers, IT professionals, and secretarial and clerical staff. </dd> <dt id='entry-governments-major-projects-portfolio'>Government's Major Projects Portfolio</dt> <dd> aka GMPP </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-h'>H</h3> <dl class='glossary'> <dt id='entry-health-education-england'>Health Education England</dt> <dd> aka HEE Health Education England (HEE) exists for one reason only: to support the delivery of excellent healthcare and health improvement to the patients and public of England by ensuring that the workforce of today and tomorrow has the right numbers, skills, values and behaviours, at the right time and in the right place. </dd> <dt id='entry-health-research-authority'>Health Research Authority</dt> <dd> aka HRA The Health Research Authority is an executive non-departmental public body of the Department of Health in the United Kingdom. The HRA exists to provide a unified national system for the governance of health research. </dd> <dt id='entry-her-majestys-courts---tribunals-service'>Her Majesty's Courts & Tribunals Service</dt> <dd> aka HMCTS Her Majesty's Courts and Tribunals Service is an executive agency of the Ministry of Justice. It was created on 1 April 2011 by the merger of Her Majesty's Courts Service and the Tribunals Service. </dd> <dt id='entry-her-majestys-government'>Her Majesty's Government</dt> <dd> aka HMG The Government of the United Kingdom, formally and commonly referred to as Her Majesty's Government, is the central government of the United Kingdom of Great Britain and Northern Ireland. The government is led by the prime minister, who selects all the other ministers. </dd> <dt id='entry-her-majestys-inspectorate-of-constabulary'>Her Majesty's Inspectorate of Constabulary</dt> <dd> aka HMIC Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services, formerly Her Majesty's Inspectorate of Constabulary, has statutory responsibility for the inspection of the police forces, and since July 2017 the fire and rescue services, of England and Wales. </dd> <dt id='entry-her-majestys-revenue-and-customs'>Her Majesty's Revenue and Customs</dt> <dd> aka HMRC Her Majesty's Revenue and Customs is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support and the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers. </dd> <dt id='entry-her-majestys-treasury'>Her Majesty's Treasury</dt> <dd> aka HMT Her Majesty's Treasury, sometimes referred to as the Exchequer, or more informally the Treasury, is the department of the Government of the United Kingdom responsible for developing and executing the government's public finance policy and economic policy. </dd> <dt id='entry-heroku'>Heroku</dt> <dd> Heroku is a cloud platform as a service supporting several programming languages. One of the first cloud platforms, Heroku has been in development since June 2007, when it supported only the Ruby programming language, but now supports Java, Node.js, Scala, Clojure, Python, PHP, and Go. </dd> <dt id='entry-home-office'>Home Office</dt> <dd> aka HO The Home Office is a ministerial department of the Government of the United Kingdom, responsible for immigration, security and law and order. As such it is responsible for policing in England and Wales, fire and rescue services in England, visas and immigration and the Security Service. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-i'>I</h3> <dl class='glossary'> <dt id='entry-it-health-check'>IT Health Check</dt> <dd> aka ITHC Your ITHC should aim to provide assurance that your organisation’s external systems are protected from unauthorised access or change, and they do not provide an unauthorised entry point into systems that consume PSN services. </dd> <dt id='entry-independent-commission-for-aid-impact'>Independent Commission for Aid Impact</dt> <dd> aka ICAI The Independent Commission for Aid Impact (ICAI) is an independent non-departmental public body tasked with the scrutiny of British Official development assistance (ODA). ... It however, does not cover ODA provided by devolved governments, that is, the Scottish and Welsh governments. </dd> <dt id='entry-information-commissioners-office'>Information Commissioner's Office</dt> <dd> aka ICO The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. </dd> <dt id='entry-information-technology-infrastructure-library'>Information Technology Infrastructure Library</dt> <dd> aka ITIL ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. </dd> <dt id='entry-infrastructure-and-projects-authority'>Infrastructure and Projects Authority</dt> <dd> aka IPA The Infrastructure and Projects Authority is the United Kingdom government's centre of expertise for infrastructure and major projects. The IPA sits at the heart of government, reporting to the Cabinet Office and HM Treasury. </dd> <dt id='entry-innovate-uk'>Innovate UK</dt> <dd> aka IUK </dd> <dt id='entry-inspiring-further-education-governance'>Inspiring Further Education Governance</dt> <dd> aka IFEG Inspiring FE Governance is a free service dedicated to finding individuals with the appropriate skills to serve on the boards of FE providers in England. We work with employers, professional networks and universities to find individuals interested in becoming board members. Recruiters can quickly search online for volunteers based on skills, experience and location. </dd> <dt id='entry-inspiring-governance'>Inspiring Governance</dt> <dd> aka IG Inspiring Governance is a free online school governance recruitment service used by thousands of chairs, and clerks of governing boards and connects skilled volunteers interested in serving as school governors or trustees. </dd> <dt id='entry-inspiring-the-future'>Inspiring the Future</dt> <dd> aka ITF Inspiring the Future is a free and easy way for thousands of schools, colleges and volunteers from the world of work to connect. ... Using the concept of online match making, Inspiring the Future uses the latest software used by leading companies for online shopping to enable secure and easy to use online interactions. </dd> <dt id='entry-intellectual-property-office'>Intellectual Property Office</dt> <dd> aka IPO The Intellectual Property Office of the United Kingdom is, since 2 April 2007, the operating name of The Patent Office. It is the official government body responsible for intellectual property rights in the UK and is an executive agency of the Department for Business, Energy and Industrial Strategy. </dd> <dt id='entry-interaction-designer'>Interaction Designer</dt> <dd> aka IxD Interaction designers at dxw focus on the touchpoints in a service that happen on screens. To make sure these interfaces are usable and accessible, they work closely with user researchers, content designers and developers. They are skilled in various methods of prototyping to validate ideas and test assumptions. They also facilitate design workshops and critique sessions to involve the wider team in the process. </dd> <dt id='entry-international-aid-transparency-initiative'>International Aid Transparency Initiative</dt> <dd> aka IATI </dd> <dt id='entry-international-science-partnerships-fund'>International Science Partnerships Fund</dt> <dd> aka ISPF </dd> <dt id='entry-internationalisation'>Internationalisation</dt> <dd> aka i18n Internationalization is the design and development of a product, application or document content that enables easy localization for target audiences that vary in culture, region, or language. </dd> <dt id='entry-invitation-to-tender'>Invitation to Tender</dt> <dd> aka ITT An invitation to tender (ITT, otherwise known as a call for bids [1] or a request for tenders) is a formal, structured procedure for generating competing offers from different potential suppliers or contractors looking to obtain an award of business activity in works, supply, or service contracts, often from companies who have been previously assessed for suitability by means of a supplier questionnaire (SQ) or pre-qualification questionnaire (PQQ). </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-j'>J</h3> <dl class='glossary'> <dt id='entry-judicial-appointments-commission'>Judicial Appointments Commission</dt> <dd> aka JAC The Judicial Appointments Commission is an independent commission that selects candidates for judicial office in courts and tribunals in England and Wales and for some tribunals whose jurisdiction extends to Scotland or Northern Ireland. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-k'>K</h3> <dl class='glossary'> <dt id='entry-key-performance-indicator'>Key Performance Indicator</dt> <dd> aka KPI A performance indicator or key performance indicator is a type of performance measurement. KPIs evaluate the success of an organization or of a particular activity in which it engages. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-l'>L</h3> <dl class='glossary'> <dt id='entry-legacy-technology'>Legacy technology</dt> <dd> An old method, technology, computer system or application programme or an outdated computer system. </dd> <dt id='entry-legal-aid-agency'>Legal Aid Agency</dt> <dd> aka LAA The Legal Aid Agency is an executive agency of the Ministry of Justice in the United Kingdom. It provides both civil and criminal legal aid and advice in England and Wales. The agency was formed on 1 April 2013 as a replacement for the Legal Services Commission, a non-departmental public body of the MoJ. </dd> <dt id='entry-live'>Live</dt> <dd> is about supporting the service in a sustainable way and continuing to iterate and make improvements. </dd> <dt id='entry-local-authority'>Local Authority</dt> <dd> aka LA A local government is a form of public administration which, in a majority of contexts, exists as the lowest tier of administration within a given state. </dd> <dt id='entry-local-government-information-unit'>Local Government Information Unit</dt> <dd> aka LGIU The Local Government information Unit is a local government membership body, thinktank and registered charity. </dd> <dt id='entry-localisation'>localisation</dt> <dd> aka l10n Localization refers to the adaptation of a product, application or document content to meet the language, cultural and other requirements of a specific target market (a locale). </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-m'>M</h3> <dl class='glossary'> <dt id='entry-machinery-of-government'>Machinery of Government</dt> <dd> aka MoG The machinery of government (sometimes abbreviated as MoG) is the interconnected structures and processes of government, such as the functions and accountability of departments in the executive branch of government. </dd> <dt id='entry-major-projects-authority'>Major Projects Authority</dt> <dd> aka MoPA The Infrastructure and Projects Authority is the United Kingdom government's centre of expertise for infrastructure and major projects. The IPA sits at the heart of government, reporting to the Cabinet Office and HM Treasury. </dd> <dt id='entry-management-system-information-online'>Management System Information Online</dt> <dd> aka MISO A management information system (MIS) is a computer system consisting of hardware and software that serves as the backbone of an organization’s operations. An MIS gathers data from multiple online systems, analyzes the information, and reports data to aid in management decision-making. </dd> <dt id='entry-medical-research-council'>Medical Research Council</dt> <dd> aka MRC </dd> <dt id='entry-minimum-viable-product'>Minimum Viable Product</dt> <dd> aka MVP A minimum viable product (MVP) is a concept from Lean Startup that stresses the impact of learning in new product development. Eric Ries, defined an MVP as that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort. </dd> <dt id='entry-ministry-of-defence'>Ministry of Defence</dt> <dd> aka MoD The Ministry of Defence is the British government department responsible for implementing the defence policy set by Her Majesty's Government and is the headquarters of the British Armed Forces. </dd> <dt id='entry-ministry-of-housing--communities-and-local-government'>Ministry of Housing, Communities and Local Government</dt> <dd> aka MHCLG, DLUHC The Ministry of Housing, Communities and Local Government is the UK Government department for housing, communities and local government in England. It was established in May 2006 and is the successor to the Office of the Deputy Prime Minister, established in 2001. </dd> <dt id='entry-ministry-of-justice'>Ministry of Justice</dt> <dd> aka MoJ The Ministry of Justice is a ministerial department of the British Government headed by the Secretary of State for Justice and Lord Chancellor. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-n'>N</h3> <dl class='glossary'> <dt id='entry-nhs-england'>NHS England</dt> <dd> aka NHSE The National Health Service is the publicly funded healthcare system in England, and one of the four National Health Service systems in the United Kingdom. It is the second largest single-payer healthcare system in the world after the Brazilian Sistema Único de Saúde. </dd> <dt id='entry-national-audit-office'>National Audit Office</dt> <dd> aka NAO The National Audit Office is an independent Parliamentary body in the United Kingdom which is responsible for auditing central government departments, government agencies and non-departmental public bodies. The NAO also carries out value for money audits into the administration of public policy. </dd> <dt id='entry-national-centre-of-statistics--also-scotcen-'>National Centre of Statistics (Also ScotCen)</dt> <dd> aka Natcen The Office for National Statistics is the UK's largest independent producer of official statistics and the recognised national statistical institute of the UK. It is responsible for collecting and publishing statistics related to the economy, population and society at national, regional and local levels. </dd> <dt id='entry-national-crime-agency'>National Crime Agency</dt> <dd> aka NCA The National Crime Agency is a national law enforcement agency in the United Kingdom. It is the UK's lead agency against organised crime; human, weapon and drug trafficking; cyber crime; and economic crime that goes across regional and international borders, but can be tasked to investigate any crime. </dd> <dt id='entry-national-cyber-security-centre'>National Cyber-Security Centre</dt> <dd> aka NCSC The National Cyber Security Centre is an organisation of the United Kingdom Government that provides advice and support for the public and private sector in how to avoid computer security threats. Based in London, it became operational in October 2016, and its parent organisation is GCHQ. </dd> <dt id='entry-national-health-service'>National Health Service</dt> <dd> aka NHS The National Health Service is the umbrella term for the publicly-funded healthcare systems of the United Kingdom. Since 1948 it has been funded out of general taxation. </dd> <dt id='entry-national-institute-of-clinical-excellence'>National Institute of Clinical Excellence</dt> <dd> aka NICE The National Institute for Health and Care Excellence (NICE) is an executive non-departmental public body of the Department of Health in England,[1] which publishes guidelines in four areas:[2] the use of health technologies within the National Health Service (England) and within NHS Wales (such as the use of new and existing medicines, treatments and procedures) clinical practice (guidance on the appropriate treatment and care of people with specific diseases and conditions) guidance for public sector workers on health promotion and ill-health avoidance guidance for social care services and users. </dd> <dt id='entry-national-savings---investments'>National Savings & Investments</dt> <dd> aka NS&I National Savings and Investments, formerly called the Post Office Savings Bank and National Savings, is a state-owned savings bank in the United Kingdom. It is both a non-ministerial government department and an executive agency of HM Treasury. </dd> <dt id='entry-natural-environment-research-council'>Natural Environment Research Council</dt> <dd> aka NERC </dd> <dt id='entry-non-departmental-public-body'>Non-Departmental Public Body</dt> <dd> aka NDPB In the United Kingdom, non-departmental public body (NDPB) is a classification applied by the Cabinet Office, Treasury, the Scottish Government and the Northern Ireland Executive to quangos (quasi-autonomous non-governmental organisations). NDPBs are not an integral part of any government department and carry out their work at arm's length from ministers, although ministers are ultimately responsible to Parliament for the activities of bodies sponsored by their department. </dd> <dt id='entry-non-governmental-organisation'>Non-Governmental organisation</dt> <dd> aka NGO Organizations which are independent of government involvement are known as non-governmental organizations or NGOs or non-government organizations. NGOs are a subgroup of organizations founded by citizens, which include clubs and associations which provide services to its members and others. </dd> <dt id='entry-northern-ireland-office'>Northern Ireland Office</dt> <dd> aka NIO The Northern Ireland Office is a UK Government department responsible for Northern Ireland affairs. The NIO is led by the Secretary of State for Northern Ireland and is based at Stormont House in Belfast and 1 Horse Guards Road in London. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-o'>O</h3> <dl class='glossary'> <dt id='entry-objectives-and-key-results'>Objectives and Key Results</dt> <dd> aka OKR Objectives and key results is a goal-setting framework for defining and tracking objectives and their outcomes. </dd> <dt id='entry-office-for-budget-responsibility'>Office for Budget Responsibility</dt> <dd> aka OBR The Office for Budget Responsibility is a non-departmental public body funded by the UK Treasury, that the UK government established to provide independent economic forecasts and independent analysis of the public finances. </dd> <dt id='entry-office-for-national-statistics'>Office for National Statistics</dt> <dd> aka ONS The Office for National Statistics is the executive office of the UK Statistics Authority, a non-ministerial department which reports directly to the UK Parliament. </dd> <dt id='entry-office-for-standards-in-education--childrens-services-and-skills'>Office for Standards in Education, Children's Services and Skills</dt> <dd> aka Ofsted The Office for Standards in Education, Children's Services and Skills (Ofsted) is a non-ministerial department of the UK government, reporting to Parliament. Ofsted is responsible for inspecting a range of educational institutions, including state schools and some independent schools. </dd> <dt id='entry-office-of-communications'>Office of Communications</dt> <dd> aka Ofcom The Office of Communications, commonly known as Ofcom, is the government-approved regulatory and competition authority for the broadcasting, telecommunications and postal industries of the United Kingdom. Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors. </dd> <dt id='entry-office-of-gas---electricity-markets'>Office of Gas & Electricity Markets</dt> <dd> aka Ofgem The Office of Gas and Electricity Markets, supporting the Gas and Electricity Markets Authority, is the government regulator for the electricity and downstream natural gas markets in Great Britain. It was formed by the merger of the Office of Electricity Regulation and Office of Gas Supply. </dd> <dt id='entry-office-of-national-statistics'>Office of National Statistics</dt> <dd> aka ONS The Office for National Statistics is the executive office of the UK Statistics Authority, a non-ministerial department which reports directly to the UK Parliament. </dd> <dt id='entry-office-of-qualifications-and-examinations-regulation'>Office of Qualifications and Examinations Regulation</dt> <dd> aka Ofqual The Office of Qualifications and Examinations Regulation is a non-ministerial government department that regulates qualifications, exams and tests in England and, until May 2016, vocational qualifications in Northern Ireland. Colloquially and publicly, Ofqual is often referred to as the exam "watchdog". </dd> <dt id='entry-office-of-the-public-guardian'>Office of the Public Guardian</dt> <dd> aka OPG The Office of the Public Guardian in England and Wales is a government body that, within the framework of the Mental Capacity Act 2005, protects the private assets and supervises the financial affairs of people who lack mental capacity for making decisions. It is an executive agency of the Ministry of Justice. </dd> <dt id='entry-operations-engineer'>Operations engineer</dt> <dd> aka Ops Our ops team Identify operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; interviewing process supervisors and operators; completing troubleshooting procedures. </dd> <dt id='entry-'>Ops</dt> <dd> See <a href='#entry-operations-engineer' title='Back to top'>Operations engineer</a> </dd> <dt id='entry-other-government-departments'>Other Government Departments</dt> <dd> aka OGD </dd> <dt id='entry-outline-business-case'>Outline Business Case</dt> <dd> aka OBC An Outline Business Case (OBC) sets out the preliminary thoughts regarding a proposed project. It should contain the information needed to help the institution make decisions regarding the adoption of the project. It should state envisaged outcomes, benefits and potential risks associated with the proposal. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-p'>P</h3> <dl class='glossary'> <dt id='entry-platform-as-a-service'>Platform as a service</dt> <dd> aka PaaS is a cloud computing model in which a third-party provider delivers hardware and software tools -- usually those needed for application development -- to users over the internet. A PaaS provider hosts the hardware and software on its own infrastructure. </dd> <dt id='entry-primary-care-trust'>Primary Care Trust</dt> <dd> aka PCT Primary care trusts were part of the National Health Service in England from 2001 to 2013. PCTs were largely administrative bodies, responsible for commissioning primary, community and secondary health services from providers. Until 31 May 2011 they also provided community health services directly </dd> <dt id='entry-primary-futures'>Primary Futures</dt> <dd> aka PF Primary Futures connects primary schools with inspirational, diverse volunteers from a range of careers, who come into school to talk to children about their jobs and show how what they are learning at school can lead to an interesting, exciting future. </dd> <dt id='entry-prime-minister'>Prime Minister</dt> <dd> aka PM A prime minister is the head of the cabinet and the leader of the ministers in the executive branch of government, often in a parliamentary or semi-presidential system. </dd> <dt id='entry-product-manager'>Product Manager</dt> <dd> aka PM Product managers help empower multidisciplinary teams by refining and articulating the problem the team is trying to solve, and the outcomes they‘re trying to produce. </dd> <dt id='entry-public-accounts-committee'>Public Accounts Committee</dt> <dd> aka PAC The Committee of Public Accounts is a select committee of the British House of Commons. It is responsible for overseeing government expenditures, and to ensure they are effective and honest. </dd> <dt id='entry-public-administration-select-committee'>Public Administration Select Committee</dt> <dd> aka PASC The Administration Committee considers the services provided for Members, their staff and visitors by the House of Commons Service and makes recommendations to the House of Commons Commission, the Speaker and Officials on how those services are delivered. </dd> <dt id='entry-public-health-england'>Public Health England</dt> <dd> aka PHE Public Health England is an executive agency of the Department of Health and Social Care in the United Kingdom that began operating on 1 April 2013. Its formation came as a result of the reorganisation of the National Health Service in England outlined in the Health and Social Care Act 2012. </dd> <dt id='entry-public-sector-network'>Public Sector Network</dt> <dd> aka PSN DescriptionThe Public Services Network is the UK government's high-performance network, which helps public sector organisations work together, reduce duplication and share resources. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-q'>Q</h3> <dl class='glossary'> <dt id='entry-quality-assurance-reviews'>Quality Assurance Reviews</dt> <dd> aka QAR Quality Assurance Reviews assess the effectivness of Internal Audit's activity in providing assurance and consulting services to the board, senior executives and other interested parties. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-r'>R</h3> <dl class='glossary'> <dt id='entry-report-your-official-development-assistance'>Report your Official Development Assistance</dt> <dd> aka RODA A service for the Department of Business, Energy and Industrial Strategy (BEIS) </dd> <dt id='entry-research-england'>Research England</dt> <dd> aka RE </dd> <dt id='entry-royal-academy-of-engineering'>Royal Academy of Engineering</dt> <dd> aka RAEng </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-s'>S</h3> <dl class='glossary'> <dt id='entry-science-and-technology-facilities'>Science and Technology Facilities</dt> <dd> aka STFC </dd> <dt id='entry-senior-civil-service'>Senior Civil Service</dt> <dd> aka SCS Senior Civil Service (SCS) is the most senior grade of the civil service made up of the senior management team. Generally, directors are ultimately responsible for the policy work of their team and director generals oversee directors and work closely with the department's ministers. </dd> <dt id='entry-senior-information-risk-owner'>Senior Information Risk Owner</dt> <dd> aka SIRO The Senior Information Risk Owner (SIRO) will be an Executive Director or Senior Management Board Member who will take overall ownership of the Organisation’s Information Risk Policy, act as champion for information risk on the Board and provide written advice to the Accounting Officer on the content of the Organisation’s Statement of Internal Control in regard to information risk. </dd> <dt id='entry-senior-responsible-owner'>Senior Responsible Owner</dt> <dd> aka SRO The Senior Responsible Owner (SRO) is the visible owner of the overall business change, accountable for successful delivery and is recognised throughout the organisation as the key leadership figure in driving the change forward. </dd> <dt id='entry-senior-technical-advisor'>Senior Technical Advisor</dt> <dd> aka STA A senior technical advisor is an expert in a particular field of knowledge who can provide detailed information, advice, and direction to organizational leadership and technical teams. ... Oversees the technical work of project administrators, their project teams, and task order leads. </dd> <dt id='entry-serious-fraud-office'>Serious Fraud Office</dt> <dd> aka SFO The Serious Fraud Office is a non-ministerial government department of the Government of the United Kingdom that investigates and prosecutes serious or complex fraud and corruption in England, Wales and Northern Ireland. </dd> <dt id='entry-service-designer-'>Service designer </dt> <dd> aka SD Our service designers bring a UCD and service mindset to the design and delivery of services by focusing on the overall end-to-end service journey, alongside the front stage experience and back stage operations. Service designers are often found facilitating co-design activities with clients, stakeholders and service users to help create outcomes that generate value for service user and provide alike. </dd> <dt id='entry-software-as-a-service'>Software as a service</dt> <dd> aka SaaS is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet. SaaS is one of three main categories of cloud computing, alongside infrastructure as a service (IaaS) and platform as a service (PaaS). </dd> <dt id='entry-statistics-on-international-development'>Statistics on International Development</dt> <dd> aka SID </dd> <dt id='entry-strategic-health-authority'>Strategic Health Authority</dt> <dd> aka SHA Strategic health authorities were part of the structure of the National Health Service in England between 2002 and 2013. Each SHA was responsible for managing performance, enacting directives and implementing health policy as required by the Department of Health at a regional level. </dd> <dt id='entry-strategic-outline-case'>Strategic Outline Case</dt> <dd> aka SOC The purpose of the Strategic Outline Case (SOC) is to provide the necessary Information in a format that will enable the authority and any public sector partners to assess the scope of the project and any investments in service improvement. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-t'>T</h3> <dl class='glossary'> <dt id='entry-the-committee-on-climate-change'>The Committee on Climate Change</dt> <dd> aka CCC The Committee on Climate Change is an independent non-departmental public body, formed under the Climate Change Act to advise the United Kingdom and devolved Governments and Parliaments on tackling and preparing for climate change. </dd> <dt id='entry-the-national-archives'>The National Archives</dt> <dd> aka TNA </dd> <dt id='entry-transformation-managers-'>Transformation managers </dt> <dd> aka TM Our Transformation Managers work with our clients and delivery teams to identify transformation opportunities and support the organisational change required to deliver transformation. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-u'>U</h3> <dl class='glossary'> <dt id='entry-uk-export-finance'>UK Export Finance</dt> <dd> aka UKEF UK Export Finance is the operating name of the Export Credits Guarantee Department, the United Kingdom's export credit agency and a ministerial department of the UK government. It has been awarded the best global export credit agency for 2019. In 1920, UKEF had a maximum total exposure of just £26mn. </dd> <dt id='entry-uk-research-and-innovation'>UK Research and Innovation</dt> <dd> aka UKRI </dd> <dt id='entry-user-researcher'>User Researcher</dt> <dd> aka UR At dxw, we believe in making decisions based on evidenced user needs. As user researchers, we help multidisciplinary teams learn about users and recognise the value of user research. There is no single right way of doing this, but as a team, we need to stay unified in the way we approach, do, and talk about research. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-v'>V</h3> <dl class='glossary'> <dt id='entry-valuation-office-agency'>Valuation Office Agency</dt> <dd> aka VOA The Valuation Office Agency is a government body in England and Wales. It is an executive agency of Her Majesty's Revenue and Customs. The Agency values properties for the purpose of Council Tax and for non-domestic rates in England and Wales. </dd> </dl> <a href='#top' title='Back to top'>^ top</a> <hr> <h3 id='letter-w'>W</h3> <dl class='glossary'> <dt id='entry-what-scotland-thinks'>What Scotland Thinks</dt> <dd> aka WST The What Scotland Thinks website provides impartial, up-to-date information on public attitudes towards how the constituent parts of the UK should and are being governed. The What Scotland Thinks website was originally set up to track opinions on Scottish independence in the lead-up to the Scottish referendum. </dd> <dt id='entry-what-uk-thinks'>What UK Thinks</dt> <dd> aka WUKT Non-partisan information on attitudes to the EU and on the UK’s decision to leave. </dd> </dl> <a href='#top' title='Back to top'>^ top</a>